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Research and
UCE
CASE STUDY 3
The Role of the Director of the University Continuing Education
Centre in the University of Lapland, Finland
Supplied by Dr Helka Urponen, Director of the
Continuing Education Centre in the University of Lapland.
In this case study, revised in 2002, Helka
Urponen explains her challenges and role as a Director of the
Continuing Education Centre in the University of Lapland in the far
north of Europe. There is a clear University policy on CE, which
has a strong regional development role, in a wider national,
European and international context. Detailed information, including
website addresses, and discussion of management issues, provide an
insight into the work of the Centre and its Director.
One task of this Handbook is to
describe, in a very concrete way, the work of Continuing Education
Centre (CEC) directors. I was asked to describe how I feel about my
challenges and my role as Director of the Continuing Education
Centre in the University of Lapland in Finland. I hope that my
experience will be seen as an introduction to this
Handbook.
My approach to management is very subjective. It
is supported by twelve years of experience in UCE management, and
years of work at the University and in a research institute. All
these years have been different and this means everlasting learning
in the leadership skills.
The main elements of UCE reflect the fact that
managers in a CEC must look outside as well as inside: i.e. we
operate outside our universities and we also have extensive
management responsibilities within our universities. In the
following pages I will explain both of these perspectives and
emphasize some major elements of important UCE management
processes.
A Mission
Statement
A Strategy
A Vision
Our Business
Plan
Management by
Objectives
Regional Development
Needs and Environmental Analysis
Development of New
Products
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